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      iHerb

      Engaged Employer

      iHerb reviews

      1 year MAX - Anonymous employee iHerb Employee Review

      1.0
      Mar 18, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity Free coffee, tea, snacks, etc.

      Cons

      Zero innovation Lack of culture Poor management Not customer oriented environment Slow-paced Politics, politics and politics instead of work Summary: this company is like a circus, but nor Cirque Du Soleil type of circus, more like the one from 'Dumbo', where everyone dream about growing a pair of ears and fly away.

      avatar
      iHerb Response
      7y
      Thank you for the feedback. At iHerb, we work to create an honest and collaborative environment for all team members; we are disappointed to now learn of the experiences you've shared. iHerb's has a 'culture code' of 9 Guiding Principles. We realize with our fast-paced growth, we can improve on how we communicate our culture and better unify iHerb team members. One principle is "Learn Relentlessly". We have a program we use to coach and guide iHerb's management. We appreciate that more learning is needed, and we will take your feedback as we continuously improve our people manager development programs.

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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