7y
Thank you for your feedback. We understand that the transition to our new payroll and HR management systems previously caused some pay delays. However, we are confident at this point that these issues have been resolved from a system standpoint. If any other issues cause a pay error (team member does not enter hours etc.), the company quickly responds upon notification to correct the error. As for issues regarding anyone in a management position at any iHerb location, including Human Resources, we encourage team members to use the Open Door policy to raise these concerns to the appropriate person within the organization. All concerns are taken seriously and are quickly resolved