Recent non-fake posts are spot on - Anonymous employee iHerb Employee Review

1.0
Apr 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck that clears, free drinks and fruit, decent office and friendly colleagues

Cons

As others have mentioned, this place is fear based and "do what you're told without questions asked" type of culture. Management does not value employees and will grind you up until it's time for your replacement. This definitely isn't a long term gig and recommend seasoned professionals to look elsewhere for a quality job. A lot of colleagues I know are not happy with things and are actively searching to get out. If you're cool with executing whatever they want without having an opinion, working OT frequently without pay and an overall drab environment, by all means this is your place. Otherwise, keep looking and find a better gig for yourself.

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iHerb Response
7y
It disappointing to hear that you are not pleased with your working environment. As iHerb continues to evolve, changes will continue as we position the business for growth. However, we have great empathy and patience as an organization, in regards to our current team member’s contributions to the overall business’s adaptation. We encourage our current team members to connect with their Management and/or H.R teams to address any concerns in an effort to find resolution.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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