Great potential with some caveats - Senior Software Engineer iHerb Employee Review

4.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

- lots of energy, part of being of being impact in a global company - very decent amount of great engineers - being part of a company very open to developer ideas in terms of design, architecture and exposure to the direction of innovative tech

Cons

- need more technical mentorship and training, its great to evolve and learn by mistakes but not at the cost of managements ire - the point above + actual UAT cases for when our code is deemed to be working as expected to ensure engineers are meeting the demands held by leads

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iHerb Response
7y
At iHerb, we are passionate about our business and seek to provide the best selection and value to delight our customers, domestic and international. iHerb looks to be an e-commerce company that continuously innovates, so we thank you for the recognition of the intent to move to more innovative technologies to drive the business. Your feedback and advice on increasing and improving technical mentorship and training is well-met, and we will pass along that feedback to your local leadership group. Thank you for the work you do at iHerb.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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