Recent Hire Experience at iHerb - General Manager iHerb Employee Review

5.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Growing company with high growth potential - Flat organization with very little hierarchy with frequent communication with senior leadership - Great ideas can be supported by resources - Great work/life balance

Cons

Wish there is an employee benefit for purchasing on iHerb

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iHerb Response
6y
"Thank you for commenting about your experiences thus far with iHerb. Your candid input is very much appreciated. As an organization, we believe that success comes from learning relentlessly. We value you as a team member and thank you for providing insight."

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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