The people here are awesome. - Product Manager iHerb Employee Review

4.0
Oct 4, 2019
Recommend
CEO approval
Business Outlook

Pros

So many smart and talented people at iHerb. People get along really well and support each other. Company is listening to its employees and making changes. Also taking some time to focus on fixing customer experience gaps.

Cons

Incredibly fast paced and some days there are many distractions.

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iHerb Response
6y
Thank you for your time and attention to provide feedback to us. We continue to implement and modify the ways team members can share improvement suggestions and new ideas. We are reviewing and refining our people processes so that whether as a candidate, new hire, or full-fledged team member, our employees know their purpose and are engaged in iHerb's culture (which, yes, to your point, is fast-paced; speed matters to iHerb's business).

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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