Great people make it a great place to work - Cloud Security Architect iHerb Employee Review

5.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

A very diverse workplace and rightly proud of it. iHerb has fearlessly been progressive in regard to technology and uses the best as close to the bleeding edge as can be stable enough for production. The people are probably one of the best resources here, they are the kind you can rely on; they care about one another. This e-commerce company is very global and has very high throughput. That combination, including the cutting edge technology, make it one of the most innovative and unique experiences in the area.

Cons

iHerb has gone through some very difficult growing pains shifting strategies. The transition went pretty rocky. Ultimately, the company has done a lot to course correct and it is working.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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