Communication & Transparency through COVID-19 - Anonymous employee iHerb Employee Review

4.0
Apr 20, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We are able to work remote full-time until social distancing ends, people seem to be happier on video calls

Cons

I am missing interacting with my team members, sometimes getting an answer takes a little longer then needed

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iHerb Response
6y
Thank you for taking the time to provide feedback. We appreciate hearing about your personal experience and are glad to learn that you are pleased with the communications and efforts through the COVID-19 pandemic. We care very deeply for our employees and are excited that you are a part of the team!

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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