Working At Iherb - Department Lead iHerb Employee Review

4.0
Jul 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The environment at iherb its a friendly one, the place its the cleanest I've ever worked at, and the pay is good as well.

Cons

On busy days you'll be required to stay late

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iHerb Response
5y
Thank you for your review! We appreciate hearing your thought. We care for our employees and are always looking to maintain and improve upon our facilities and offerings.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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