Overall positive - Information Technology iHerb Employee Review

4.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers and the warmth

Cons

Upper management could be more transparent.

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iHerb Response
5y
Thank you for your review. We appreciate hearing about your time with us and are glad to learn that you had such a positive experience with your fellow team members. We value your feedback and have been working to increase communication and transparency through initiatives such as the monthly President's Message.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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