A path to failure - Shipping iHerb Employee Review

1.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

They matched on the 401k

Cons

-Management is absolutely horrible and extremely unorganized. -Lowest paying warehouse job -They pick favorites ALWAYS. No one else ever has career opportunities. -They always lie about the hours, they lie about the sales. They lie about our rights as workers. -They always make you work holidays, and they take your weekends. -zero appreciation towards employees, treated as a number and not a human. -Management has no clue how to run the warehouse, while letting employees take the blame for the issues. -HR has allowed multiple instances of sexual harassment and racial abuse to go unpunished. -They hid information about covid-19 being spread within the warehouse, simply so they could have an online sale.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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