Overall Good, with plenty of room to improve - Anonymous employee iHerb Employee Review

4.0
Dec 4, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart coworkers who have a genuine desire to see the company succeed. Compensation is fair and benefits have improved for 2021. Exciting projects are coming in fast

Cons

Executive leadership needs to be unified. Too many opinions and a culture of defensiveness. Owner and CEO are inexperienced leading a company this large.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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