The pros heavily outweigh the cons - Human Resources iHerb Employee Review

5.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

One of the best teams and companies I've worked at! In my tenure here, I've met fabulous mentors I genuinely feel like my managers and superiors care about their employee's growth and professional development through coaching, constant feedback, and education reimbursement program. There are plenty of new initiatives in the work to be excited about, especially in the next two years. Overall, team members are always available to collaborate with different departments on projects and initiatives without hesitation. And of course, our diversity: iHerb has almost an equal ratio of female/male and this is also shown in our leadership team. In addition, we have a multi-generational workforce and folks from all over the state and world with various backgrounds. Most importantly, iHerb cares about our wellbeing through 100%-paid on our monthly premiums for health insurance, health challenges, gym-access (when open), fitness classes, and healthy snacks. As we're moving towards a flexible workplace (remote but with plans on open offices and shared spaces), I have been able to work from home with a monthly allowance to cover my expenses and an additional annual reimbursement plan starting next year. Looking forward to iHerb's growth and my personal development there!

Cons

-Growing pains but not a deterrent -Can be clique-y depending on team/department -Depts have varying operations / culture which can create silos

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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