OK place to work - horrible leadership - Desktop Support Technician III iHerb Employee Review

3.0
Jan 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Pay, profit sharing, and bonuses

Cons

Bad and constantly changing leadership

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iHerb Response
5y
Thank you for your review! We're glad to see you list compensation as a part of your positive experience. As a growing organization, we know that changes can happen. We take your feedback to heart and will share it with the appropriate teams.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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