Fantastic Work Culture In A Strong Company - Anonymous employee iHerb Employee Review

5.0
Feb 17, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is extremely diverse with a great mix of ethnicity, age, and gender. Even though it's been around for 25 years it still keeps a start up like innovative edge. The President Emun comes from a technical background and is extremely supportive of the adoption of new technologies. Iherb also continues to invest in people. I have never had a training request turned away and I know that we are investing heavily in training and internal growth. In addition the company decided to pay 100% of medical benefits which is huge for many families. Overall the company is strong financially and continues to pour resources into employee development and retention. Iherb also isn't afraid to let go of leaders that aren't a great fit. This may sound like a con but in my opinion it's a huge advantage. I've worked for so many companies where incorrect people were placed in leadership positions which making working in those departments absolutely miserable.

Cons

The company is growing very rapidly so some of the policies and procedures are outdated or nonexistent. Hence working here you'll experience changes on a monthly basis but it's also extremely exciting since each change is trending towards the right direction.

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iHerb Response
5y
Wow, thanks for your review! We're happy to hear that you appreciate our diversity in our workforce and the resources we offer all of our employees!

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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