Fast growing business & full of opportunity - Software Development Manager iHerb Employee Review

5.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- Business scale is growing rapidly and steadily so as the team size. The surplus in the operational income allows for more room to invest in both people and technologies. Being part of the process, every team members, if they keen to learn, can grow their skills and career at various levels. - The compensation & benefit are competitive in the market - Work life balance condition is very subjective to the service reality of respective teams. For my team, a 24x7 SLA need to be honored, so sometimes it'll be challenging, when urgent issues occur in the mid of night. Generally, the culture of encouraging employees to work overtime doesn't exist in the company.

Cons

- Turnover rate is a bit high. There will be room to improve the employee development plan, through which employees can obtain the vision what they are in next couple years and how they can attain.

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iHerb Response
5y
Thank you for the great review! It's great to see you list compensation and benefits as positive parts of your iHerb experience.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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