Lack of Transparency - experienced engineers beware. - Engineer iHerb Employee Review

2.0
Mar 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, the free treats were nice.

Cons

Very inexperienced management team that is not transparent. Experienced engineers will likely be very frustrated due to lack of direction, micromanagement by management team, and lack of subject matter knowledge. Mgmt will likely try to tell you how to do your job or set up competing teams amongst each other to see who "wins" to be right. Engineering resources are very limited for lab equipment, software tools considering they consider themselves doing R&D. Expect to work weekends at a moments notice without any compensation.

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iHerb Response
5y
We appreciate your feedback and your detailed review. We love hearing about your experience in our iHerb engineering team. This is crucial feedback, and we will make sure we bring this back to the team!

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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