A warm place with big company benefits and small company vibes - User Experience Writer iHerb Employee Review

5.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

- Ample time for new hires get situated - Solid benefits - Good industry (healthy food) - Exciting times (company will go public soon) - Good balance of having a voice and getting feedback - International team and customers

Cons

The company is growing fast, so there is some ambiguity. To some people this is an opportunity. Other people may prefer everything to be predefined before they arrive. Personally, I like a bit of blank canvas in front of me, so this isn't a true con.

avatar
iHerb Response
5y
Thank you for your feedback and review! Our benefits and work perks are what makes iHerb so special. Maintaining our fast company growth is a top priority for us as well, so thanks for your thoughts on how we can improve!

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

See reviews by: Helpful|Rating|Date|All