Great until business can no longer find a stable direction - IT Software Engineer iHerb Employee Review

3.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

There is a ton of talent across the technical organizations whole working underhanded intentionally. Product design and cross team collaboration is smooth and easy. Learning new techniques and applying them throughout teams is at the discretion of tech leads.

Cons

Business direction has no sense of products to work on as a private company. Constantly ignoring team requests for more help while instead applying cuts across the org expecting increasing features I wish unreasonable timelines. This was due to a large cut earlier that removed several PMs that supported business and engineers with measured expectations.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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