It looks good on surface - Senior Software Engineer iHerb Employee Review

3.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

. Great benefits in health insurance so you can use it for your mental issue consultation while working there. . A lot of useless restricted stocks because they cannot be traded of cashed. It all looks good on paper. . Work from home is the best benefits right now. However, it will not last long because some dev teams are going back to office now.

Cons

. Infrastructures are not stable. I am not sure why the SSL/TLS certs can expired without notice at infrastructure team. The upgrade of infrastructures can break the whole system in Production without proper testing. . No coordination between teams. when infrastructure fails, support team always pointing finger at Dev and you will be good at DevOps as a Software Engineer. . Demanding work loads because you have to support production issue which occurs frequently in iHerb.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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