Great place to work - Customer Service Representative iHerb Employee Review

4.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Room for growth Multicultural and diverse Room for growth

Cons

Can be stressful during peak seasons

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iHerb Response
8mo
Thank you for taking the time to share your feedback. At iHerb, we’re dedicated to creating a positive and productive work environment, and we take employee input seriously. Your feedback is invaluable in helping us grow, and we truly appreciate it.

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5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

They have an early adopter culture when it comes to new software.

Cons

The company suffers from heavy nepotism and cronyism.

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