Pros
Good product (nice UI, but competitor gap narrowing fast due to lack of development) Good Flexibility Great marketing
Cons
- VC funded company looking to drive revenue for imminent company sale - Political hierarchy with an us (Exec team) and them (staff) approach - Acquisitions that make no strategic sense other than bolstering up revenues - Extremely Poor culture - No management support, only finger pointing - Executives lack vision and Poor Strategy, with NO product development investments - No customer aligned future focus - does not listen to customer needs.. No idea is a good idea - Outages impacting customers left for staff to deal with no line of sight to issue or resolution creating customer churn. - Customer support / technical issues / bug fixes take weeks to resolve - High Staff Turnover - Poor uncompetitive commission structures Exec team has not spoken to me since handing in my notice, including during working my notice period. There was no internal announcement or customer briefing. There was no communication to say goodbye or best wishes. still fielding customers calls on my cell several months following my departure.