Wouldn't recommend for experienced SE - Senior Software Engineer impact.com Employee Review

3.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Really good life/work balance. Benefits (medical insurance) is on pretty good level (for CA)

Cons

Prepare that HR will lie to you during hiring process . everything that they said during the phone call should be duplicated via email. In my case they promised me that I will be eligible for salary adjustment during nearest PR but my manager said that I was not. HR just said that they didn't say that. Also I was told that my hiring bonus (RSU) will be all mine if I leave the company after 3 years of employment - but that's also not truth. Annual raise is much beyond inflation rate.

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impact.com Response
7mo
Thank you for taking the time to share your experience. We’re glad to hear you found our work–life balance and benefits to be positive. We’re concerned to learn that parts of your hiring and compensation experience did not meet your expectations. Transparency and clarity—especially around offer terms, performance reviews, and equity—are extremely important to us. While we can’t discuss individual situations here, we do want to understand what happened and make sure you feel heard. If you’re open to it, we encourage you to reach out directly to our People & Culture team so we can review the specifics and address any miscommunication. We consistently work to improve our processes, and feedback like yours plays an important role. Thank you again for sharing your perspective, and we wish you the best in your career moving forward.

Explore other reviews about impact.com

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Cons

Some teams have to go in 3 days

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impact.com Response
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
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impact.com Response
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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