Peers are incredible, management plays by it's own set of rules. - Key Leader lululemon Employee Review

2.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

I met some of my best friends working for this company, as they hire people who share similar values and interests and it's easy to get along with your coworkers. The discount and the workout stipend are a great perk as well.

Cons

Once people surpass the role of Key Leader into Assistant Store Manager and beyond, they act as though the rules don't apply to them. Sure, they are now salaried and Store Managers have paid vacation so their rule book is technically different, but it's incredibly frustrating to be one of the employees driving sales on the floor watching your manager take dozens of vacations and sit in his office with the door closed while the grunt work (especially during the holidays) can often be brutal. If the manager isn't around to witness what's good and bad on the floor, there's no way you can actually respect their advice for how to increase sales, improve guest experience, etc. when holding reviews. I can't say this attitude is the same for all managers but I've encountered a handful who play this game. There is a fine line between earning the perks you have received and not forgetting where you came from and it seems pretty common for them to cross it and never look back. This is standard for retail but the job growth is basically non-existent. If you start as an educator you have a chance of being a Key Leader if you work your butt off, but ASM and SM roles come around once in a blue moon. The part that is different at lululemon is that they act as if exciting career opportunities are abundant and all you have to do is ask and "get curious" about them, but the fact is unless you're willing to move to Vancouver to work on the Operations side of the house, you'll be an educator forever.

Explore other reviews about lululemon

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

A discount to lululemon clothing was of course great.

Cons

Structure to the company was not the greatest.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits with the sweaty Pursuits is good and the insurance is good too! You get a team that you get to put together and get to know them and see what works for you guys to be successful in a processing shift!

Cons

The nights are long and very overworked. They ask a lot from you and usually they put the business before you. It’s always we need this and that from the managers but not actually taking time to help or to actually see that we are trying our best and if they actually worked a shift with us and saw the struggles they would understand more. They think it’s easy, when the weight of the store depends on us. You are also qualified as a Guest Experience lead since you have to do both trainings so the management do over utilise that and you will be doing two jobs. Even though it says in the description to support the floor but there’s a difference between supporting from time to time and doing it all the time where you are running the floor and the back at the same time but they’ll say “oh why isn’t this done?” Maybe because you’ve told me to help you out ? The are also very selective about who moves up to be a manager. No work life balance at all!

See reviews by: Helpful|Rating|Date|All