No work life balance or safety - Guest Experience Leader lululemon Employee Review

2.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers Good pay WHEN AND IF YOU BONUS

Cons

CONSTANT THEFT groups of men come into the store and steal large amounts. The company willingly admits this is linked to cartel activity and offers no safety to employees. When you speak out they suggest getting psychological aid and therapy. They act like you’re stupid for being nervous when large men come in high drugs and fill trash bags full of product while screaming. The company makes it so you can’t bonus. They give in realistic sales goals and take all online returns out of your goal for the day. So you purposefully can’t bonus They give a black out period but the favorites can take their time off during this if they want. It’s not policy for ALL employees like they say They cut hours even after they schedule you. So one day you look and you have 40 hours next day you look you might only have 30 They use texting and teams as communication and expect you to reply but they aren’t paying for your phone bill? They text during non working hours

Explore other reviews about lululemon

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, community, culture, overall experience

Cons

Can be clicky and corporate policy changes frequently

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits with the sweaty Pursuits is good and the insurance is good too! You get a team that you get to put together and get to know them and see what works for you guys to be successful in a processing shift!

Cons

The nights are long and very overworked. They ask a lot from you and usually they put the business before you. It’s always we need this and that from the managers but not actually taking time to help or to actually see that we are trying our best and if they actually worked a shift with us and saw the struggles they would understand more. They think it’s easy, when the weight of the store depends on us. You are also qualified as a Guest Experience lead since you have to do both trainings so the management do over utilise that and you will be doing two jobs. Even though it says in the description to support the floor but there’s a difference between supporting from time to time and doing it all the time where you are running the floor and the back at the same time but they’ll say “oh why isn’t this done?” Maybe because you’ve told me to help you out ? The are also very selective about who moves up to be a manager. No work life balance at all!

See reviews by: Helpful|Rating|Date|All