Constantly being kicked while down. - Anonymous employee nCino Employee Review

2.0
Oct 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I'm being paid - The work is simple - Coworkers

Cons

Here are the things that have been taken away, or changed for the worse. - Remote work, even though 90% of the job is either independent or on zoom meetings with customers from all over. - Snack quality has been slowly deteriorating. Used to get Celsius and jerky type snacks. Now we have flavored water and chips. - Raises are arbitrary. Last review, I scored a 3.5/4, but got less than 3%. A coworker scored a 2.8, and got ~5% - Specific goals, making scoring employees on those goals completely subjective. Meeting or exceeding the goals as stated, is often met with "another person is doing even better in this category so you get a lower score." - A positive culture. We used to have relationships with the leaders. Now we're lucky to speak to a manager unless we do something wrong, or it's a scheduled one on one. - Work-life balance has gone out the window after layoffs have shaken job security, then being moved to salary, and then the increased pressure to consistently exceed the highest expectations. - Benefits Package removed, effectively cutting the salary by 10k - Job title changed, with double the expectations. Pay changed to salary, with no increase in pay. - Helpful and compassionate leadership, has turned nitpicky, overbearing, and bureaucratic. - Selective enforcement of policies, some people get in trouble for being late, others stroll into the office 1 or 2 hours late, if at all. - No standard expectations. One manager will praise your work, while the next will tell you you're not doing enough. - Constant change in management causes whiplash, and any growth under the previous management gets lost and/or ignored. - Promotions are more often than not, skewed towards HQ employees. Good employees from other locations are often passed up for less experienced people. Sometimes even demoted and replaced with less experienced people from HQ.

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nCino Response
5mo
The concerns you've raised are noted. Scaling a global company requires difficult decisions and constant change, and we know that's been felt across the organization. These are areas leadership takes seriously, and we continue to work on ensuring they remain priorities as we grow, including how we communicate the reasons behind decisions and what employees can expect moving forward. We can't speak to everyone's personal experience, but what we can speak to is our culture and what we hold our teams and leaders accountable for. Fear should never be a motivator, and promotion decisions should be based on merit and readiness, regardless of location or tenure. We also understand that some of these changes may not be for everyone, and we always encourage and support our people to do what's best for them. If you'd like to discuss your specific experience, connect with your HR Business Partner.

Explore other reviews about nCino

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

2
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