Great place to start, but not to stay - Associate Knowledge Manager nCino Employee Review

3.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone’s friendly and welcoming, nice buildings, it was fun when it was a startup. Most of my managers were awesome.

Cons

People are overworked and underpaid. Lack of professional development opportunities, too focused on being flashy and big, they don’t seem to care about retaining top talent. Retention is at an all-time high. Internal Budget and headcount is lacking, putting more work on employees with little pay increase. Also pressuring employees to come back to work in person just because they need to fill the pretty buildings they just spent millions on. They continued with the flashy stuff even after surveying employees asking them if they wanted to come back in person. Nobody does, stop focusing on the material things and pay your employees more. I could have done so much more in my field if I had budget — any budget.

Explore other reviews about nCino

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

2
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