Case study in how not to run a company - Anonymous employee nCino Employee Review

2.0
Jan 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct coworkers and manager have all been wonderful. I have not had to work directly with anyone I disliked.

Cons

You can't trust anything the execs say. We heard all through the pandemic how we could work where we were most productive and were even asked our individual preferences, only to be told we have to be in the office 5 days a week. A lot of senior employees get to stay remote since upper management knows people who have options won't chose to move to a city like Wilmington. If entry or mid level employees leave over it they can just be replaced by graduates from the local college. Pay is well below market, insultingly so for certain roles. Every person I know who has left for other companies did so with substantial pay bumps. We got told our pay is in the upper 90% of the market, which is demonstrably a lie. The company is currently in a legal battle for allegedly attempting to keep wages low in the area. To top it all off, less than 2 weeks after forcing everyone back into the office we get hit with news of a mass layoff first thing in the morning. So people had to get up, go into the office, and be told they're losing their jobs. I'm sure the C Suite considered all other measures before layoffs, including cutting their own multi-million dollars salaries, right?

Explore other reviews about nCino

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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