Pros and cons - Senior Manager, Product Management nCino Employee Review

4.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

They have hired great people Great stated culture Wonderful benefits, especially medical Great pay Good position in the market Good work/life balance

Cons

Return to Office announcement has been mishandled Acquisitions have come with communication friction, among other growing/marriage pains States that they value DEI, but have not put any processes in place to recruit, hire, and retain diverse talent especially with return to the office and the focus on bringing talent near certain headquarters Overall strategy and vision aren't very clear Unsure of career advancement opportunities for some roles

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nCino Response
3y
Thank you for posting your review. We are glad to see that you recommend the company and appreciate your perspective on the outlook of the company. We receive feedback on both sides of the issue on our Back to Office decision. We recognized and clearly shared with everyone that this decision may not be popular with everyone, but we felt it was important for us to get back to the culture which made this company what it is today. We recognize that based on the time period in which you were hired, you wouldn't have any insight into what that culture was like pre-pandemic. However, being together in common locations where we can openly and quickly discuss things and be more collaborative was, and continues to be, a very important part of nCino. We do want to correct one of your statements as we do have a very defined Talent Acquisition strategy that is inclusive of individuals who are in our brick and mortar locations, as well as key remote roles where hiring someone in another location is based on the capabilities and experiences that individual brings to the company. Part of that strategy is very much focused on DEI and how we continue to ensure we are hiring talent that is reflective of the diversity in the communities in which we hire and operate. Again, we just wanted to clarify that point. But we also hear you point on the need for more transparency around our strategy, creating clarity around how employees lattice and ladder across the company and build their careers, and more timely, transparent communications overall. We have a lot of plans and work that is taking place in these areas and our hope is that you and all of our incredible employees around the globe will see improvements. Thank you again for your post. We appreciate you taking the time and more importantly, we appreciate you and your contributions!

Explore other reviews about nCino

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great People - Great Work Environment - Enjoyable work & reasonable timescales - Very laid back office - Lighthearted co-workers

Cons

- Not straightforward with interns about converting to full-time role

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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