Back to office not perfect, but better than the isolation of WFH during the pandemic - Anonymous employee nCino Employee Review

5.0
Aug 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nCino employs hard-working yet FRIENDLY people. Being a kind person is in our DNA.

Cons

While I am good with the "back to the office" mandate and would rather work from an office more than WFH, I wanted to share that it does not fully solve the collaboration issue. Think about it. We had a surge of remote hiring during the pandemic and we are also integrating folks from our acquisition of Simple Nexus. Over half of our employees do not live in Wilmington. Therefore, "back to the office" doesn't solve the collaboration problem. I don't have the solution and I'm not criticizing, but some days I come to the office and it feels more like a library. I would say being in the office is more to socialize (hey, that's not a bad thing... COVID was so isolating) than to collaborate currently. In sum, we don't have the same buzz that we did before 2020, but I will say I am thankful that we have more buzz than we did during COVID!

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nCino Response
2y
Thank you so much for your thoughtful review. And the collaboration piece is challenging! While we have seen improvement with those who are in office, like many global companies, we are still figuring out how to effectively engage and collaborate with distributed teams. It helps us in that, to your point, we have FANTASTIC people who work hard and actually figure these things out and deliver really great work. But we are going to keep working on this until we get better and better at it. It's important! And so glad to hear that you like the Water Cooler sessions. It's such an incredible thing for us all that we have a CEO who wants to engage with us all and ensure that everyone has clarity on where the company is going, what our challenges are and celebrate our accomplishments with us. Thank you again for taking time to post this. We appreciate you!

Explore other reviews about nCino

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great People - Great Work Environment - Enjoyable work & reasonable timescales - Very laid back office - Lighthearted co-workers

Cons

- Not straightforward with interns about converting to full-time role

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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