Fintech Heaven - Collections Specialist nCino Employee Review

5.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

nCino treats its employees with respect and dignity which fosters an environment of collaboration and success! There is no micromanagement and teamwork is essential in order to be successful. Innovation is a top priority and the company culture is where they truly stand out. They have a generous benefits packing including a lot of time off and understand the need for work life balance. They are dedicated to celebrating the differences in their employees which includes a hard-working Diversity, Equity and Inclusion team and many Employee Resource Groups to get involved in.

Cons

Communication between departments needs improvement. Job roles and responsibilities could use a revamp as some job titles don't correlate to the work that some employees are fully doing.

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nCino Response
2y
Thank you for taking time to share your views. We are so very proud of our nCino alumni who are spread around the globe in other organizations sharing positive stories like this about our company. Much appreciated! And you will be glad to know that we are diligently working on improving communications in general and ensuring job profiles are accurate. Both make a difference. Thank you again for your post and we hope all is well with you!

Explore other reviews about nCino

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great People - Great Work Environment - Enjoyable work & reasonable timescales - Very laid back office - Lighthearted co-workers

Cons

- Not straightforward with interns about converting to full-time role

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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