Be Careful, Not what they tell you. - Outbound Sales Representative ooma Employee Review

2.0
Jun 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Free Food on certain days. Lunch Room was stocked quite nice.

Cons

Rigid Sales Tactics. Over bearing methods of training. Sales Closed only landed 1 time payout, Which isn't very competitive IE : No Resale. They open you up to the idea that you could hit the floor running. The truth is they have a tactics they want you to push IE : They want you to spend alot of time on the receptionist, when its the Owner who makes a closed deal. Which goes against the fundamentals of sales.

Explore other reviews about ooma

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

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