Always striving for excellence with clients is the right thing to do and yields huge dividends in employee satisfaction! - Senior Account Executive pMD Employee Review

5.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

I'm coming up on my 8th year in the charge capture / medical software industry, and I've never seen such an overwhelmingly happy customer base! pMD is always about meeting and exceeding the expectations of the customer. If you are looking for a company where you can work hard each day to know that you're having a positive impact for physician practices and billing companies, I personally haven't seen another company succeed at this any better. We are growing at an extremely fast pace, and we have our customers to thank for that! With the vast majority of our growth and new business coming from word of mouth from our existing customers, all pMD employees enjoy being able to have the opportunity to get in front of our customers to identify new ways to help them utilize the product and service even better. The development team is always focused on providing the most intuitive and reliable solutions in the marketplace. As a member of our sales team, that makes my job much easier because I know the software will work seamlessly every time, and that we have our entire team dedicated to maximizing the efficiency of the physicians and supporting staff that use pMD. Our implementations are a team effort and carefully planned to ensure maximum success which helps us maintain an extremely high customer retention rate. I enjoy being able to lead these implementations and provide the follow through from the first introductory call into pMD, to working with each individual physician and staff member through their utilization of pMD, to maintaining a great working partnership for years to come! The company has a fun, close-knit family feel for our culture, and we all are extremely passionate about continuing to grow the company and make each customer extremely happy!

Cons

pMD is not a one-stop shop for all your medical software needs. We are a specialized company that has focused within a niche market to make sure we provide unparalleled service to our customers and deliver exceptional software within our space. It's not uncommon for our customers to ask us to expand our scope into EHRs and Practice Management. Therefore, we work with you to make sure that we can help with the areas of interest. If not, we will be able to let you know if you are or are not a good fit after a couple exploratory calls.

Explore other reviews about pMD

5.0
Jul 19, 2023
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great support system, great pay

Cons

Only contract positions are currently available

4.0
Jan 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pMD wants to turn the medical industry on it’s head by changing the way health care professionals use software. With that in mind, working at pMD and interacting with our customers is a constant reminder that change is necessary and needs to happen now. If you want to work for a company disrupting an industry that desperately needs it, this is your place. The work is challenging and nothing like you’ve ever done. Your job will not only be your title, but include a set of different and likely unfamiliar roles. You will support the customer, you will travel, you will educate, and you will learn to be autonomous. It's not for everyone, but can be rewarding for those that choose to work here. On a more fun note, the pMD office is located in the Presidio, which is a beautiful place to work. The office is large, open, and even has a full-size beer fridge. As we accomplish company goals, we go on company outings and trips that usually start and end with a healthy dose of alcohol.

Cons

As of today, pMD is still small, although not as agile or transparent as it could be. There is still a lot of growth to be had and internal changes will be necessary for it's success. If you don't like to travel, this is probably not the company for you - even as an engineer. Personally, I don't enjoy the travel to the extent that others do, but the upside are the miles that you accrue.

1
See reviews by: Helpful|Rating|Date|All