Very volatile company with lack of organization - Operations springbig Employee Review

1.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Free food sometimes provided by staff.

Cons

Heed caution coming to this company. They lure you with saying they are growing fast. Company is highly disorganized with low morale and management that is deceptive. Lack of professionalism and proper operating standards. There are better start ups to join.

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springbig Response
4y
Thank you for your review, we sincerely apologize for your negative experience. We'd love to learn more about your specific situation. Please feel free to reach out to HR at (561) 208-8184 at your convenience to discuss further. Here at springbig we pride ourselves on the wellbeing and happiness of our employees, so any negative experience is deeply concerning to us. We hope to hear from you!

Explore other reviews about springbig

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Completely remote Easy to be heard Ideas are valued Good work pays off Fast paced

Cons

None at the moment to be honest

1.0
Nov 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sadly, none at the moment

Cons

Leadership & Culture: Leadership lacks alignment, which creates confusion around priorities and expectations. Frequent shifts in strategy without clear communication. Decision-making often feels reactive rather than thoughtful or data-driven. Insecurity at the top trickles down and impacts morale. Culture struggles with transparency and trust. Communication & Structure: Cross-department communication is inconsistent and can be siloed. Feedback is not always welcomed, even when intended to help the business. Important information doesn’t flow smoothly, causing repeated misunderstandings. Teams are sometimes blamed for issues caused by unclear direction. Workload & Expectations: Workload can be heavy due to constant pivots and shifting SLAs. Goals and KPIs change frequently, which makes it difficult to measure success. Lack of standardization across processes leads to inefficiency. Limited support given for new initiatives despite high expectations. Career Growth & Support: Career development is inconsistent and not always based on performance. Leadership changes can stall or reverse career progress. Recognition largely depends on which department you sit in or who your direct leader is. Onboarding for internal roles and promotions lacks structure. General Environment: Internal morale can be low due to uncertainty and inconsistent communication. Changes happen quickly, often without sufficient explanation or resources. Teams are spread thin, making collaboration challenging. Employee concerns are acknowledged but not meaningfully addressed.

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