Overworked, underpaid, unappreciated - Sales Associate the LEGO Group Employee Review

1.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

I liked my team of staff members

Cons

Very corporate, you are vastly underpaid for the work you are expected to do (especially with the mystery shopper) and were always being talked down to. The work was very uninspiring yet we were expected to be 110% smiles and enthusiasm even though we were being paid minimum wage. We were expected to try to worship senior management if they ever came in, even though they did not appreciate the work we did. We were all cheated out of Christmas bonuses too. Disgusting management. The worst work place I've ever had the joy of experiencing. LEGO store has a dark side. Within my 6 months I worked there, the entire team I started with had left. That says it all.

Explore other reviews about the LEGO Group

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing employee discount and environment. Super fun place to work!

Cons

Customer support center moved to Arizona.

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and there are some good people still around

Cons

Company is going down a weird path, micro managing is taking over, staff being cut down a lot, company seems to think if they invest all thier money into marketing but yet have no staff to execute this marketing it will work somehow.

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