Empower reviews

3.8

71% would recommend to a friend

(2,438 total reviews)
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Edmund F. Murphy III

80% approve of CEO

69% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 18, 2024

Empower

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-401K Match of 6% -WFH option in most roles

Cons

-Lack of cooperation across departments -Senior leadership disconnect from the work -Difficult to get approval to move departments (Got a new job internally and I was required to work 3 additional months at my old pay in my old role despite far exceeding the minimum service requirement and being an excellent employee). -Subpar pay and raises with no real visibility into the pay structure, a raving review and top of team performance does not equal a significant raise. -Constant cost cutting and outsourcing -Changed pay scale for my role while being told by leadership that the scale would not change, resulting in a very low yearly raise as I'm now nearing the cap for my role. -HR resources are digital and unreliable. I bought a house and the most difficult part of getting my mortgage approved was trying to get verification of employment from Empower HR. My lender refused to accept the digital proof Empower provides, but I was told there was nobody in HR they could call to confirm my employment. My direct manager ended up having to confirm my employment with Empower, not HR. -No real connection between the organization and the individual contributor. Very much so a corporate, cog in the machine mentality. But they will use the cog relentlessly until it breaks to bits and then they'll toss it in the trash. -We are being incentivized to share this review for a chance at Empower branded merchandise.

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Empower Response
2y
Thank you for sharing your feedback. We appreciate your insights and concerns and always recommend that associates provide feedback to leaders so we can constantly improve for our collective success.
5.0
Jun 18, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

Very supportive team and manager. Teams are very collaborative and are always willing to help.

Cons

No significant cons at all

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Empower Response
2y
We appreciate your positive review and are glad to have you with us!
5.0
Jun 15, 2024

Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for.

Cons

did not had any issue

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Empower Response
2y
Thank you for your feedback!
Viewing 481 - 483 of 2,438 Reviews

Glassdoor has 2,544 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.