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      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,421 total reviews)
      avatar

      Edmund F. Murphy III

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,421 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Nov 20, 2025

      Awesome place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, culture, respect for employees

      Cons

      I can't think of any at this time

      avatar
      Empower Response
      6mo
      Thank you for the kind words. We're happy our benefits and culture support your experience and we appreciate you being part of the team.
      1.0
      Nov 18, 2025

      Toxic leadership, burn them out and replace them attitude

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Responsible time off Flexible hours depending on the manager

      Cons

      Stagnant pay No opportunities for advancement Hate to promote people Silent layoffs of employees with 40+ yr tenures Lack of leadership in middle management More and more work load dumped on teams with fewer and fewer employees Say one thing, do another attitude, quite blatantly

      avatar
      Empower Response
      6mo
      Thank you for taking the time to share your perspective. We’re proud of our company results, as they reflect the hard work of our associates, and enable us to reinvest in strategic initiatives that will ultimately enhance the way we serve our customers. At Empower, we aim to live our values every day and create an environment where associates can grow and feel supported. We take concerns about workload, staffing, and culture seriously, and we’re committed to gathering regular feedback and improving together.
      1.0
      Nov 17, 2025

      Moving Half the Workforce to India

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job to learn skills

      Cons

      Lack of job security. So many people are being let go to move the position to India. Very low morale waiting for the axe. People fighting because they feel the need to compete to survive. Since upper management doesn't have to worry about their job moving to India, they don't care!

      avatar
      Empower Response
      6mo
      Empower has successfully operated with a global model for more than a decade. While we are expanding our workforce in our global locations, we remain heavily weighted in the U.S. with planned future growth in all regions
      Viewing 103 - 105 of 2,421 Reviews
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      ReviewsEmpower reviews

      Glassdoor has 2,526 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.