Empower reviews

3.8

71% would recommend to a friend

(2,436 total reviews)
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Edmund F. Murphy III

80% approve of CEO

68% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,436 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jul 17, 2020

Smooth Process

Recommend
CEO approval
Business Outlook

Pros

The interview process was very cleared to me, and gone through a smooth joining process with empower. HRs are very supportive. Virtual joining was very smooth and informative.

Cons

Nothing as of now has been found.

3.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Stable company, great benefits, and flexibility to work from home.

Cons

Manager salaries are low, hard to even break 100k. Promotions upward in operations are hard. Directors, AVP's, many being in the same role for a long time. Current boss 10+ years.

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Empower Response
5y
Thank you for your feedback and years of dedication. Approximately 40% of our positions were filled with internal candidates in 2019. Compensation is based on a wide range of factors, and it is evaluated as part of our comprehensive total rewards package.
2.0
Jul 2, 2020
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Onsite gym and cafeteria -Supportive peers -Stable company -Work from home during COVID

Cons

-Management refuses to put effort/money towards upgrading legacy systems to avoid frequent outages - Staffing for the IT teams is inadequate for the workload- They are NOT addressing it. Leadership provides snake salesman responses to these concerns while teams outside of IT bring on new hires and contractors to help them. -Leadership needs a serious refresh. There are many bad leaders who treat their employees and teams terribly. There are only a few good leaders, but they constantly go up against the bad ones, and suffer just as much as their employees. -Fake postings to improve their ratings -Employees have chosen to retire early or leave without jobs because the environment is so bad now.

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Empower Response
5y
We appreciate all feedback, recognizing that reviews are genuine and provided willingly. We encourage our associates to discuss concerns with either their manager or Human Resources so we can address them accordingly.
Viewing 1780 - 1782 of 2,436 Reviews

Glassdoor has 2,542 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.