Empower reviews

3.8

71% would recommend to a friend

(2,438 total reviews)
avatar

Edmund F. Murphy III

80% approve of CEO

68% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 7, 2015

work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best pay in industry Rate five out of five

Cons

Its a pure data entry job. You would not see any career development or growth in this company. Worst work environment, poor applications. No customer focus,

3.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Good company to work for. No Overtime, no sales either weekends.

Cons

Need to update their internal system and procedures. They need windows on the call center, because is pretty dark!!

1.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance and benefits. Remote working opportunities if you work in the field. God IT department to make remoting easy.

Cons

No clear direction from management on goals. Sales goals do not reflect how incentive comp is paid and often changes. They do not fire incompetent managers so there tends to be a decent amount of turn-over of employees is high. Advancement opportunities is not "what you know" but "who you know".

Viewing 1897 - 1899 of 2,438 Reviews

Glassdoor has 2,544 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.