Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)
avatar

Edmund F. Murphy III

79% approve of CEO

69% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

If you were there for your entire career it was great.

Cons

If you were looking to grow quickly, the opportunity would be there but the reward of promotions and raises are hard to come by and usually others who have been there longer have a boost in line.

avatar
Empower Response
11mo
Thank you for your feedback. We value both long-term dedication and fresh ambition and we’re working to create more transparent and timely opportunities for growth and recognition across all career stages. I would suggest speaking with management regarding for all career mobility conversations.
3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work is the default

Cons

All calls are recorded, they nitpick through the calls to find “mistakes” which they then use to take back a portion of your commission.

avatar
Empower Response
11mo
We appreciate your recognition of the flexibility remote work provides. We also understand concerns around call evaluations and strive to make our quality review process fair and focused on development.
5.0
Jun 12, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

1. Empathetic leadership 2. Transparency 3. Work from home

Cons

1, Work pressure is really high

avatar
Empower Response
11mo
We’re glad you’ve experienced empathetic leadership and transparency. We recognize that workload can be intense at times and are continuing to refine processes to better support associates well being.
Viewing 193 - 195 of 2,429 Reviews

Glassdoor has 2,534 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.