Empower reviews

3.8

71% would recommend to a friend

(2,438 total reviews)
avatar

Edmund F. Murphy III

80% approve of CEO

69% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good focus and priority by CTO to Bangalore team. India Head is approachable to individuals. Recognition for individuals every month and team every qtr. Free Transportation and Food. Operations division has growth in headcount.

Cons

Stagnated growth in terms of head count in technology. Chromebook in lieu of regular laptops, which is a cost cutting measure without value add. US counterparts take credit for work completed by offshore folks. Some US managers and AVP's expect offshore associates to work on weekends / India holidays / festivals.

3.0
Nov 13, 2018

Retirement Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid training, licensing for 8weeks

Cons

Very large disconnect between the training and actual position. You will be immediately placed on an 11:30-8pm shift following training, with no solid development plan. Very poor work/life balance. 18 month internal time requirement makes this is a very stagnant position which leads to decreased personal growth and development. Many in the department have low morale, including team leads and managers. Negativity spreads here like wildfire. As someone who has worked for another large finance company prior to this, I can see the internal discord. A large portion of the hiring for the company consists of entry-level people off the street who don't know any better, essentially. High turnover rates lead to a large presence on online job boards = misleading

3.0
Nov 13, 2018

Specialist

Recommend
CEO approval
Business Outlook

Pros

employee friendly company policies and wide range of processes to learn and work on

Cons

1) work based on repeated tasks in many teams so very mechanical 2) work environment not that great 3) very low hikes 4) bad management 5) 65 % population works in night shifts

Viewing 1954 - 1956 of 2,438 Reviews

Glassdoor has 2,544 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.