Is Empower a good company to work for?

Empower has an overall rating of 3.8 out of 5, based on over 2,534 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Empower to a friend and 70% have a positive outlook for the business. The best reviews about Empower have been left by employees working as Vice President , Senior Relationship Manager and Director .

Does Empower pay their employees well?

According to anonymously submitted Glassdoor reviews, Empower employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Empower. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Empower?

71% of Empower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Empower 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Empower?

Software Developer (58) , Retirement Representative (57) , Customer Service Representative (55) , Retirement Consultant (46) , Manager (42) , Retirement Specialist (36) , Software Engineer (34) , Senior Software Engineer (33) , Director (31) , Specialist (31) , Associate Specialist (30) , Senior Retirement Consultant (30) , Client Services Manager (29) , Relationship Manager (29) , Analyst (26)

What are the pros of working at Empower according to real employee reviews?

"The benefits regarding match and healthcare are good and comprehensive." ((in 272 reviews)); "Good work life balance and few teams are really good" ((in 137 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 127 reviews)); "Great experience and culture." ((in 119 reviews)); "Pay is good and competetive" ((in 106 reviews))

What are the cons of working at Empower according to real employee reviews?

"No training whatsoever" ((in 36 reviews)); "Every employee is burnt out and exhausted, but upper management keeps acquiring new plans to expand." ((in 26 reviews)); "Long hours (for my role)" ((in 16 reviews)); "some very old technologies" ((in 15 reviews)); "Growth opportunities are less and compensations does not meet the market standards" ((in 11 reviews))

What are employees saying about Empower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Empower layoffs and their outlook for job security at Empower in 2026.

What are the top reviewed Empower locations?

Denver , Greenwood Village , Greenwood Village , Overland Park , Milwaukee , Boston , Andover , Hartford , Englewood , New York , Houston , Colorado Springs , Los Angeles , Scranton , Dallas , Kansas City , Phoenix , Charlotte , Atlanta , Washington , Philadelphia , Kansas City , Dubuque , Miami , Orlando , Newark , Somerset , Detroit , Austin , Chicago

Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)

Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Ratings by demographic groups

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Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jun 17, 2016

Dead end job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to play to some cool technology. Coworker are helpful and nice.

Cons

IT department is horribly understaffed. People are over worked and under appreciated for the work they do. There is no work life balance as expectations are unrealistic. New management doesn't seem to care about their employees.

1.0

Jun 13, 2016

Run..., Don't Walk!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice campus, nice benefits, covered parking (saves damage to car during hail or snow), great amenities (gym, on site lunch room/restaurant, etc.) Starbucks near by.

Cons

Company is a disaster! Long hours, impossible expectations, poor management, poor leadership, highly political, very few departments that function or interact well. CEO and high level leadership team, very disapointing - disjointed, disconnected and really don't show much empathy or concern for their employee population. Worst company I've ever worked for, so resigned.

1.0

Jun 8, 2016

Retirement Education Specialist.

Retirement education specialist

Recommend

CEO approval

Business Outlook

Pros

Denver location is nice with decent amenities. People are generally friendly.

Cons

company lacks a soul, you feel like you are not important to the company. The company is more concerned with making a profit than improving their product or their internal operations. They hire in dozens of people at a time every other month to run the call centers but loose more than 3/4 of the employees quit within 6 months.

Viewing 2209 - 2211 of 2,429 Reviews

Jobs at Empower

Bilingual Financial Customer Service Representative (El Paso)

Bilingual Financial Customer Service Representative (Las Vegas)

Retirement Plan Advisor- Scranton/PA

Bilingual Financial Customer Service Representative (Albuquerque)

Financial Customer Service Professional - Las Vegas Remote

Empower

Empower reviews

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Dead end job

Run..., Don't Walk!

Retirement Education Specialist.

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