Is Empower a good company to work for?

Empower has an overall rating of 3.8 out of 5, based on over 2,534 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Empower to a friend and 70% have a positive outlook for the business. The best reviews about Empower have been left by employees working as Vice President , Senior Relationship Manager and Director .

Does Empower pay their employees well?

According to anonymously submitted Glassdoor reviews, Empower employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Empower. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Empower?

71% of Empower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Empower 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Empower?

Software Developer (58) , Retirement Representative (57) , Customer Service Representative (55) , Retirement Consultant (46) , Manager (42) , Retirement Specialist (36) , Software Engineer (34) , Senior Software Engineer (33) , Director (31) , Specialist (31) , Associate Specialist (30) , Senior Retirement Consultant (30) , Client Services Manager (29) , Relationship Manager (29) , Analyst (26)

What are the pros of working at Empower according to real employee reviews?

"Benefits are good and not overly expensive." ((in 280 reviews)); "Work life balance is great" ((in 137 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 126 reviews)); "Great experience and culture." ((in 125 reviews)); "Pay is good and competetive" ((in 109 reviews))

What are the cons of working at Empower according to real employee reviews?

"If your manager is bad you won’t like it" ((in 56 reviews)); "No training whatsoever" ((in 43 reviews)); "Upper management is clueless and tells our Director and VP we cannot hire more people." ((in 25 reviews)); "Long hours (for my role)" ((in 19 reviews)); "some very old technologies" ((in 14 reviews))

What are employees saying about Empower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Empower layoffs and their outlook for job security at Empower in 2026.

What are the top reviewed Empower locations?

Denver , Greenwood Village , Greenwood Village , Overland Park , Milwaukee , Boston , Andover , Hartford , Englewood , New York , Houston , Colorado Springs , Los Angeles , Scranton , Dallas , Kansas City , Phoenix , Charlotte , Atlanta , Washington , Philadelphia , Kansas City , Dubuque , Miami , Orlando , Newark , Somerset , Detroit , Austin , Chicago

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Empower

Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)

Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 10, 2016

Good Financial Industry Employer in Greater KC Area

Senior business reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Growing company with good benefits, good pay and smart people. Great opportunities to join now as the future looks promising.

Cons

A bit old fashioned relative to culture - to be expected in the financial industry. Could relax a bit on dress code, overall look and feel, general vibe.

3.0

Feb 4, 2016

IT

Senior systems administrator

Recommend

CEO approval

Business Outlook

Pros

People stick around forever. The vast majority of folks have been here for 10+ years. More vacation than I can use each year. Great people. Great middle management. Good location. Free fitness facility. Flexible hours.

Cons

Mediocre pay for the amount of hours and stress that come with the job. Executives lack direction. Old hardware, and even older software. Not open to innovation. All the little things that made this place nice a decade ago are gone. No more company picnics, no more casual Friday, no more holiday parties, no more recognition for anniversaries with the company etc.

3.0

Jan 28, 2016

I work in the call center. Can be stressful but great coworkers who help you push through.

Retirement representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay for call center, good benefits, great vacation perks if you've been an employee for a while. Team spirit here is great, as well.

Cons

Overtime is exhausting and never ending at times. It seems like we're constantly understaffed which can lead to even more exhausting days.

Viewing 2239 - 2241 of 2,429 Reviews

Jobs at Empower

Bilingual Financial Customer Service Representative (Las Vegas)

Registered Financial Customer Service Professional

Senior Private Wealth Advisor, Practice Lead - Philly region

Registered Financial Customer Service Professional - Phoenix

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Reviews by job title

Good Financial Industry Employer in Greater KC Area

IT

I work in the call center. Can be stressful but great coworkers who help you push through.

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