Empower reviews

3.8

71% would recommend to a friend

(2,419 total reviews)
avatar

Edmund F. Murphy III

79% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 20, 2013

A Difficult Environment for Professionals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex time in some areas, generally collegial fellow employees, onsite gym. Some security for low- and mid-level employees in jobs basic to the servicing of the central DC plan business. Not a bad place to work for people just looking for a paycheck.

Cons

Senior management is sub-par. GWF's business is both financial services and IT, and the people leading these areas are long past their "sell by" dates. The world is changing fast, and the senior team leading GWF seems stuck in another era. The IT they like to proclaim as leading edge is being held together by paper clips, and the financial products they roll out are poorly designed, because their Product area appears to have no idea how to conduct market research. This isn't surprising since the senior management in Product are all either actuaries or accountants. Turnover at the professional level is very high. Coming from an outside financial services company to GWF is tantamount to stepping through Alice's Looking Glass; you're hired for your experience and expertise, but then you're met with "that's not the way we do it."

1.0
Oct 9, 2013

Executive Management decision structure cripples growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health wellness center, on-site gym

Cons

One person holds the entire company's decision making power. Strategy and ownership is not what they are looking for. Bias towards actuaries is evident.

3.0
Oct 3, 2013

Immature affiliates

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good vacation time. Good benefits. On-site cafeteria, gym and parking garage. Reimburse tuition if in the same field as the company.

Cons

While this is not all necessarily on Great-West it is on their recordkeeping service Fascore, (who works alongside Great West employees, same buildings) you wouldnt be able to really tell the employees apart. Working in the department though is entirely different. Tons of behind your back talking, playing favorites with employees who are not remotely close to as being as good as others but since they suck up to some of the team leads they are more likely to keep their job or not get assigned specific work tasks. They don't want you talking to eachother, they dont want you discussing what you may have messed up on and how you could correct it with a fellow employee. They want you to sit at your desk, stare at the computer and not say a word. Unless your a team lead/manager then by all means lead by example and talk all you want! The immaturity is aggravating. They will say be at your desk at this time not one minute later otherwise its a tardy, while they can hardly make it to work 10 minutes late everyday. I have never worked for an employer/department that has been so ridiculous. Fascore is all data entry, if you can make it past your year and transfer to Great-West its a decent entry level job to get your foot in the door.

Viewing 2347 - 2349 of 2,419 Reviews

Glassdoor has 2,524 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.