Empower reviews

3.8

71% would recommend to a friend

(2,419 total reviews)
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Edmund F. Murphy III

79% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Dec 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Flex time was great as you were able to come in early and leave earlier or come in later and stay later. The co-workers are very nice, good 401k, benefits, good location and covered parking. If you are able to work with cumbersome systems and adapt to constant change you will fare well here.

Cons

Be prepared to hit the ground running or get buried. The training is trial by fire and you will work very hard and long hours. High turn over. Management is detached from the department and what really needs to get completed. There are tons of "projects" that are more of a waste of time than to improve the department. Each new system is a band-aid for a prior system failure. Little or no room for growth or promotions in this department. They really need to hire more people so that employees are not worked to death.

2.0
Dec 1, 2012

Horiible Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location, cafeteria (though way too expensive), a paycheck. Some fun events on occassion. Free covered parking.Pockets of people who really care about doing good work.

Cons

CULTURE. A silo culture that allows teams who should be working together to dig their heels in and create obstacles for each other.Very hard to get anything done - much less get anything done right. Titles give some people permission to treat others bad. Some areas of favoritism that restrict promotion of good people and implementation of good ideas. Some management need more backbone. Instead of managing individual issues, valuable perks were taken away from all - casual Fridays and flexible schedules. Poor performers not dealt with. HelpDesk is understaffed. Don't often get quality results from them, which results in not having the resources needed to do my job right. It took days, and many calls to the help desk to get my computer working right during my first weeks of employment. Dread having to call them for anything. All i hear from them is how busy they are. "Big Brother" - have to badge in and out of each building all day - and the parking lot during lunch hours. can't forget badge when going to the bathroom, or will be locked out of department.Phone logs printed for management. Internet excessively restricted, and probably heavily monitored.

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Glassdoor has 2,524 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.