Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)
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Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 19, 2025

Empower

Recommend
CEO approval
Business Outlook

Pros

Strong company with upward growth potential. Good work life balance

Cons

Starting to become more sales oriented

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Empower Response
1y
We appreciate your recognition of our company’s growth and work-life balance. As we continue to evolve, we remain focused on maintaining a strong culture while adapting to industry changes.
2.0
Mar 18, 2025

Lean and mean operation.

Recommend
CEO approval
Business Outlook

Pros

Not the worst pay – Compensation is competitive enough, though not exceptional. Ability to work remotely – Offers flexibility that makes work-life balance easier. Job stability – A well-established company, so layoffs are less frequent. Decent benefits – Healthcare, retirement plans, and PTO are fairly standard. Opportunities for internal movement – Possibility to switch roles or departments over time.

Cons

Inefficient Software & Slow Systems Empower’s software is slow, outdated, and unreliable, frequently disrupting workflow instead of improving it. System crashes, lag, and poor functionality waste employees’ time, yet little is done to address these ongoing issues. Too Much Management, Not Enough Workers There are too many managers and not enough employees to handle the workload. Instead of hiring additional staff, more work is simply offloaded onto existing employees, leading to burnout and frustration while management remains out of touch. Unrealistic Work Expectations & Restricted Overtime Despite strict limits on overtime, employees are expected to meet the same high demands with fewer resources. Rather than acknowledging the strain, the company refuses to expand teams, pushing employees to do more for the same pay. Poorly Timed Bonus Structure Empower only distributes annual bonuses in January, ignoring the fact that employees could benefit from financial support during the holiday season like many other companies provide. A Corporate-Driven, Bottom-Line Culture That Kills Morale The company has become hyper-focused on profits at the expense of employee well-being. Decisions are made from the top down, and the once-engaging workplace culture has shifted toward a detached, corporate mentality where employees feel undervalued.

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Empower Response
1y
Thank you for highlighting the competitive compensation, job stability, and remote flexibility. We understand that technology and workload distribution are important, and we’re actively working to improve efficiency and employee support with new updates.
5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management transparency.

Cons

Role continues to be redefined and shaped requiring more work to be done without salary increase.

Viewing 250 - 252 of 2,429 Reviews

Glassdoor has 2,534 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.