Is Emser Tile a good company to work for?

Emser Tile has an overall rating of 3.2 out of 5, based on over 358 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 59% of employees would recommend working at Emser Tile to a friend and 53% have a positive outlook for the business. The best reviews about Emser Tile have been left by employees working as Inside Sales Representative , Outside Sales Representative and Operations Manager .

Does Emser Tile pay their employees well?

According to anonymously submitted Glassdoor reviews, Emser Tile employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Emser Tile. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Emser Tile?

59% of Emser Tile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Emser Tile 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Emser Tile?

Outside Sales Representative (37) , Branch Manager (31) , Operations Manager (22) , Sales Representative (15) , Customer Service Representative (12) , Inside Sales Representative (12) , Warehouse Associate (11) , Manager (8) , Sales (8) , OUTSIDE SALES (6) , Customer Service Representative (CSR) (4) , Sales Associate (3) , Warehouse Lead (3) , Customer Support Representative (2) , Human Resources (2)

What are the pros of working at Emser Tile according to real employee reviews?

"Great culture and business philosophy" ((in 34 reviews)); "Pay is good." ((in 32 reviews)); "Great People to work for and with" ((in 17 reviews)); "They offer great pay and benefits." ((in 16 reviews)); "Great Training Program and Family Atmosphere" ((in 14 reviews))

What are the cons of working at Emser Tile according to real employee reviews?

"Hold onto bad management way too long and consistently." ((in 13 reviews)); "Training is horrible, support for sales is awful, upper management is totally clueless as to what is happening in the field and only wants to hear the "good stuff," operations staff are totally overworked, their ordering system and pricing structure is archaic and incredibly complicated." ((in 10 reviews)); "Regional managers are abusive" ((in 7 reviews)); "Long hours and head count" ((in 5 reviews)); "hours, little work/life balance, Op manager dictates job environment" ((in 4 reviews))

What are the top reviewed Emser Tile locations?

Los Angeles , Houston , Dallas , West Hollywood , Nashville , Ontario , Denver , Tampa , Spring , Corona , Lyndhurst , Sacramento , San Francisco , Las Vegas , Orlando , Boise , Phoenix , Scottsdale , Tucson , Austin , Fort Worth , Minneapolis , Indianapolis , South Bend , Fresno , Anaheim , San Leandro , San Jose , Aurora , New Orleans

Emser Tile reviews

3.2

59% would recommend to a friend

(351 total reviews)

Carl Delia

73% approve of CEO

53% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Diversity & inclusion

3.3

Culture & values

3.1

Senior management

3.0

Work/Life balance

3.0

Career opportunities

Emser Tile has an employee rating of 3.2 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emser Tile employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

2.0

May 26, 2024

Revolving Door

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Salary Autonomy Sample Storage Opportunity Wonderful CEO

Cons

Benefits Package Lack of Training Lack of Support High Turnover at All Levels Regressive Culture Lack of Executive Vision Lack of Leadership Out of touch Board of Directors

Emser Tile Response

2y

Thank you for sharing your thoughts. We genuinely appreciate your feedback as it helps us understand areas where we excel and where we need to improve. We’re pleased to hear that you value the salary, autonomy, sample storage, opportunities, and our CEO's leadership. It's important to us that employees feel they have the freedom to innovate and grow, and it’s encouraging to know these aspects are resonating with you. Regarding your concerns, the professional landscape is always changing and we are currently in the process of refining our training to better address our current evolving structure. Changes within the structure all happened quickly and we are taking the feedback we have received to make the necessary enhancements to communication. Once again, we appreciate you taking the time to provide your thoughts. If you would like to discuss this further, please reach out to a member of the HR team.

1.0

Apr 27, 2024

Not worth your time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Designing kitchens and bathrooms was fun.

Cons

No annual raises unless you beg for a review. If you make a mistake, be ready to be ridiculed in front of co-workers and customers. See something, DON’T say anything…they will find a way to fire you. Long, unnecessary hours with no breaks

Emser Tile Response

2y

Thank you for providing your feedback. Emser prides ourselves on our open door policy. I am sorry that you felt that it wasn't adequately communicated to you while you were with us. At any point in time, any employee is welcome to pick up the phone and call the HR team or other leaders to discuss their concerns in a confidential manner. Your review leads us to believe that you did not feel able to do so. If you would like to share your concerns in a more specific manner, please reach out to our HR team directly.

3.0

Apr 8, 2024

FYI...

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Learn Tile, empowered to run your business.

Cons

Not enough headcount in operations to help run efficiantly.

Emser Tile Response

2y

Thanks for taking the time to share your thoughts. We pride ourselves in our entrepreneurial spirit and are pleased that you felt the culture within your branch. Unfortunately, we were not immune to the effects of the economy and we had to make tough decisions with regard to headcount both in sales and operations. Our 401k options are available to all employees should they wish to participate. We appreciate your advice. Should you wish to share more do not hesitate to contact our HR team directly.

Viewing 19 - 21 of 351 Reviews

Jobs at Emser Tile

Commercial Specifier

San Diego, CA

View job

Hybrid Warehouse and Customer Support Rep

Hybrid Warehouse and Customer Support Rep

Commercial Specifier / Contractor Rep

Emser Tile

Emser Tile reviews

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Ratings by demographic groups

Reviews by job title

Revolving Door

Not worth your time

FYI...

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