Encore Global reviews

3.1

45% would recommend to a friend

(3,107 total reviews)

Ben Erwin

52% approve of CEO

40% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jan 20, 2012

THE BEST PLACE TO WORK IN HADES

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- possible to move to other states and locations when opening are available - when you work the hotel division some hotels have food and coffee (not a PSAV provided benefit, but never the less is cool) - vacation, sick days and (some holidays) - one of the good places to learn about the industry

Cons

- poor pay - poor reviewing process (although improving) - worst HR I ever encountered - really old AV equipment (still possible to learn how to use slides and overheads). - really old technology (my parents have better AV stuff than most hotels, PSAv warehouses, etc..) - very non-technical management. - some hotels have hostile environments (and you have to take it an LIKE it). - complains are discourage, ignored and punished accordingly - retaliates - promotes friends and family (lot of favoritism, and very obvious) - poor increases (get as much as you can when you start because going is slow, if it ever happens)

4.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Swank is a well run company from a corporate standpoint. They frequently promote from within and work very hard to help their people succeed. The culture is better than many other jobs and offers many of the perks of working for a small close knit business while offering the benefits of a large corporation.

Cons

How good a particular property is seems to depend largely on the competence and work ethic of that properties director. That said, many directors seem to burn out quickly as they are frequently overworked and under-appreciated as with most middle management positions. Getting fired from Swank seems next to impossible, which can be a problem when directors are mistreating their direct reports and taking advantage of the system.

2.0
Jan 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Overall pay is fine and the medical benefits are good.

Cons

Long hours. Uninvolved management. Lack of communication. The sales team doesn't know what we sell or how to spec events.

Viewing 3034 - 3036 of 3,107 Reviews

Glassdoor has 3,292 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.