Encore Global reviews

3.1

45% would recommend to a friend

(3,108 total reviews)

Ben Erwin

52% approve of CEO

40% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Dec 22, 2012

Over 10 yrs in sales and operational leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rapid growth opportunities if you are willing and able to work hard for it....or so it was prior to the merger. Fantastic training programs.

Cons

Lots of rhetoric with no substantial actions to back it. There is a great deal of talk about their culture as one that champions the team member first and foremost. But the obvious truth is that all their goals center around finances and investors.

3.0
Dec 19, 2012

Good Company, but tough to get a full time spot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to gain valuable experience in everything A/V. ALways working in a different environment. Good pay.

Cons

Most of their employees are 'As Needed Employees' your basically a glorified freelance worker. If you are not freelancing anywhere else time between jobs can be extensive. They employ a lot of salty old guys that get cranky when they are asked questions from less experienced younger workers, they would just rather do it themselves than show you anything.

2.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Lots of hours when it's busy. Some good locations.

Cons

They have no idea where their talent is. Poor management at some locations. Pay is pretty ok, it's not a "real job" at these wages. It's good for a student or someone starting out. Constant training without pay increases. Always want you to do more and more. Long shifts. Management isn't accountable for ANYTHING but covering their own asses. Work full time hours but will NEVER be hired full time. No benefits for part time employees. I've worked at a number of the small and large locations over my years with PSAV small locations are better and management actually helps out. Though those jobs rarely come up. Ive worked at the big 3 in Toronto - Westin Harbour Castle - Wow management are complete jerks, each one worse than the last. EGO MANIACS, only care about themselves. Lots of turnover a few lifers. Hate working this property. Sheraton Centre - I've never seen a lazier management staff in my life. Thankful I just filled in there. Solid group of techs every time Ive been, but a lot of turnover, a couple of lifers. The horror stories they tell about the lazy management are more than true from what I've seen. Would never consider working here full time which according to all the techs there who work overtime hours with 0 benefits you shouldn't either. Royal York - The best of the bunch by far. Solid staff little turnover. Management works their ass of there and is not afraid to help out. Hours seem plentiful. They have both full and part time staff. Willing to bring in help when needed. Overall the biggest con is that they just use techs and don't care. Company wide unwillingness to hire full time employees yet many part timers work full time hours. It should be illegal and probably is. No bonuses ever. Unfair work practices at times. Overtime after 44 hours instead of after 8 in a day like all of the other big AV guys. Dont expect any money in slow times youre not full time so the dont care.

Viewing 2983 - 2985 of 3,108 Reviews

Glassdoor has 3,293 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.