Satisfying work, plenty of room for advancement, though often extremely frustrating
Pros
The work is satisfying and everyone makes an impact. You are afforded the opportunity to learn and improve and can get plenty of help when you need it. The company is big on personnel safety, almost painfully so. There is plenty of room for advancement if you are willing to work hard and accept the responsibility. People are retiring left and right which creates openings for aspiring people.
Cons
There are major accountability issues. No one really seems to be held accountable for anything. Managers, supervisors, and individual contributors go to meetings late and unprepared without consequence. Bargaining unit employees are especially exempt from accountability. Completely useless employees with years of documented problems can't be touched as the company is afraid to make waves with the union. The lack of an accountability culture also means people tend to not own and fix many issues under their control, which is frustrating. Part of this is due to under-staffing. Staffing would probably be sufficient, but based on the amount of bureaucracy, it is hard to get work done which means we need more people. Finally, as with any utility, there are times when you are going to have to work nights and weekends.
